Diesel Technician Trainer

Department: Service

Location: Milwaukee


Provide technical support and training to diesel technicians and Service department personnel.  Develop and deliver training and provide support in developing process improvement and shop efficiencies.


  1. Work with Service Managers to ensure technicians obtain and maintain necessary OEM and ASE certifications
  2. Maintain employee training and certification records
  3. Work with Service Managers to ensure apprentice technicians complete program modules as scheduled and demonstrate ability to competently apply training to repairs
  4. Assist Service Managers in conducting assessment of technician training to meet organizational and customer needs
  5. Monitor technician efficiencies, comebacks and other metrics to recommend training opportunities
  6. Coordinate the development of customized and third-party training programs
  7. Facilitate classroom and hands-on training at various dealership locations; training may include one-on-one, small and/or large group settings
  8. Develop a training curriculum incorporating OEM and other vendor training products and training tools as needed
  9. Ensure CDL, forklift and other required license and certifications are maintained
  10. Administer training reports to help monitor training effectiveness
  11. Ensure the apprentice program content remains current and meets the needs of the business and aligns with OEM and ASE recommendations and/or requirements
  12. Collaborate with area technical schools, high schools and other industry groups to help communicate industry needs and guide the development of curriculum to meet the needs of the transportation industry

Skills, Knowledge and/or Experience Required:

  1. Requires mechanical knowledge of diesel & gasoline powered vehicles
  2. Proven ability to develop training content and deliver classroom or hands-on technical training
  3. Strong communication and presentation skills; comfortable speaking in front of small and large groups
  4. Experience with shifting priorities and meeting deadlines
  5. Highly organized and detail oriented
  6. Experience with Microsoft Office Suite and relevant training software  

Educational Requirements:

  1. ASE Master Technician certifications
  2. Minimum 2-year degree in diesel technology from an accredited technical school or industry recognized program
  3. Minimum 8-years of technical training experience
  4. Minimum 5-years management or supervisory experience
  5. Continuing Education: Trainer must remain educated on the latest commercial truck products and truck technology

Physical Requirements:

Must be able to lift 75lbs and carry a distance of 5 feet



  • Navistar
  • Navistar Capital
  • International Trucks
  • IdeaLease Truck Leasing and Rental Wisconsin, Midwest, Illinois
  • Navistar Parts