Fleet Technician Lead

Department: Idealease
Location: Racine

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RESPONSIBILITIES
Maintain Badgerland Idealease Fleet

  • Build and maintain customer satisfaction by:
  • Communicating progress of repairs.
  • Communicating if additional work or extra time is required
  • Provide guidance and mentoring to Idealease Technicians
  • Open, process, and track repair orders in IBS
  • Manage parts, lube, and tire inventory
  • Track & schedule preventative maintenance to reduce breakdowns
  • Accurate completion of repair orders
  • Oversee all rentals, lease and CM service work both internally and externally
  • Special projects as assigned by Service Manager Badgerland Idealease

SKILLS, KNOWLEDGE AND EXPERIENCE
A high school diploma or equivalent and journeyman technical training. A valid CDL Driver’s license or ability to obtain one is required. Must be able to lift 75lbs and carry a distance of 5 feet.


PERSONAL QUALITIES AND CRITICAL COMPETENCIES

  • Must be personable as this position requires interaction with customers
  • Ability to change tasks from one minute to the next as directed
  • Must have at least minimum computer skills to navigate our business system
  • Desire to learn an advance himself through training internally and online training.
  • Candidate is willing to go above and beyond when unsatisfied with the given information
  • Ensuring that the highest value of service is delivered to satisfy customer requests to encourage customer loyalty

LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

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