Rental Coordinator

Department: Lease & Rental

Location: Milwaukee


Responsible for assisting the Rental Manager in overseeing day-to-day rental sales activities and operations.  


  • Daily phone calls made to rental truck prospects and recorded in the enterprise-wide CRM system
  • Facilitate the process for developing rental contracts, certificates of insurance and customer credit approvals
  • Provide exemplary customer service and support by demonstrating the highest level of professionalism and satisfying customer needs with urgency
  • Perform rental vehicle inbound and outbound inspections with customers
  • Provide accurate and timely billing data of all rental customers
  • Collect, audit and process rental trip records
  • Ensure 100% insurance compliance for all rented units
  • Ensure all paperwork has been received and is following company, state, and federal requirements
  • Generate month-end reports for rental department, including missing mileage report and missing trip report
  • Check-In/Check-out of rental trucks, assist with freshening trucks up as needed.
  • Special projects as assigned by Rental Manager

Skills, Knowledge and Experience Required:

  • Ability to communicate effectively verbally and in writing
  • Ability to work with minimal supervision.
  • Intermediate experience with Microsoft Office preferred.
  • Willingness and ability to make successful sales calls
  • The ability to successfully negotiate and yield optimum result

Educational Requirements:

  •  CDL certification for purposes of transporting rentals to other location is required.



  • Navistar
  • Navistar Capital
  • International Trucks
  • IdeaLease Truck Leasing and Rental Wisconsin, Midwest, Illinois
  • Navistar Parts