Service Advisor/Supervisor- 1st Shift

Department: Service
Location: Racine, Sheboygan and Madison


What We Offer

  • Competitive starting salary
  • Quarterly and Annual Bonuses
  • Comprehensive benefits plan 
  • Generous PTO package including holidays 
  • A great work environment 

Job Details

  • Place a premium on delivering exceptional service to internal and external customers 
  • Assign and schedule maintenance work and track progress
  • Draft the details of customer work orders 
  • Advise customers of completion time and other service-related updates 
  • Enter labor charges on repair orders and assure accuracy of repair order information
  • Maintain Service Department library and pertinent information

Ideal Candidate 

  • High school graduate or equivalent   
  • Minimum 3-years truck or auto technician experience or previous Service Supervisor/Advisor experience 
  • Does what’s best for the customer and ensures the delivery of the best customer experience 
  • Supports the Service Manager by ensuring a positive culture exists throughout the department

Core Values 

  • We act with honesty and integrity
  • We value our people and communities
  • We are customer focused
  • We do what it takes

Note: Other duties as assigned as this is not an exhaustive list of responsibilities and expectations 


  • Navistar Capital
  • International Trucks
  • IdeaLease Truck Leasing and Rental Wisconsin, Midwest, Illinois
  • Navistar Parts