Service Advisor-Used Truck

Department: Used Truck

Location: Milwaukee

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Overview
Schedule, assign and track maintenance work in retail shops with a focus on efficiency. Manage internal communication with employees of our service and sales departments as well as outside vendors.

Accountabilities:

  • Complete used trucks inspections on incoming trucks
  • Schedule maintenance work and advise customer of completion time
  • Receive, review, and advise on service and body shop estimates.
  • Keep sales team updated on reconditioning progress
  • Assist in overall warranty process, ensure proper procedures are followed
  • Advise Used Truck Manager on process improvement
  • Any other assigned duties delegated by Manager
  • Manage data internally using various software programs including Microsoft Office & CDK

Skills, Knowledge and Experience:

  • Knowledge of overall truck dealership operations
  • Organizational and people skills
  • Working knowledge of ADP/CDK a bonus  
  • People skills – customer relations, employee relations - customer focus is vital

Education Requirements:

  • A high school diploma or equivalent, minimum of 3 years truck or auto technician experience 

 

LAKESIDE IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER

 

 
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